What Others
Have Said...
I have worked with PBXperts over the past few years and find their customer service and knowledge of product to be exceptional. Their prompt attention to our needs is very much appreciated"
Joleen Hall
Chanhassen Dental
PBXperts helped us upgrade our entire telephone, fax, data, and voicemail system. Not only did they help us resolve hardware issues and plant paging problems, but they took time to train the staff and set up the greetings and directories. Just excellent service."
Jim Bregi
Doppler Gear Company
PBXperts is always there for us when we need them. In addition to promptly fulfilling our day-to-day maintenance requests, when one of our hotels had a system failure, they were able to get us back up and running within 24 hours by locating an obscure part for an older phone system. Such a broad range of expertise is hard to come by"
Russell Sweeney
Nath Companies, Inc.
Jim provides the type of personal touch you can only get from an owner operator. His work is high quality, on time and he delivers what he promises. Combine that with his vast knowledge and you have a winning combination. We are a highly satisfied customer."
Tim Follick
Consulting Psychologists, Inc.
Avaya - Sales and Service
The functionality of the telephone has remained basically the same over the last 130 years - your voice on one end, someone else's on the other. Of course, when you want to be able to forward your missed calls to your cell phone, divide up calls to your sales team, or get voice mail recordings in your email, today's technology has you covered, but it is our specific goal to NOT overwhelm you with a bunch of meaningless features just because they exist. Rather, your new phone system will be designed based on your actual business needs, and also will have the flexibility to change and grow along with them.
For most businesses with 200 or fewer employees, Avaya's current flagship IP Office platform is a perfect fit. It's been through enough iterations that it can provide the rock solid reliability of the old standbys, yet is entirely customizable and software-driven. IP Office integrates digital, VOIP (Voice Over IP), and analog devices into a harmonious system. Multiple locations can also be integrated seamlessly.
If you've currently got an older Avaya or Lucent system, such as Partner, Legend or Magix, we can work with you to solve any ongoing or emergency issues, as well as proactively identifying any weak points in need of upgrade. We can also move almost any phone system to a new location. Futhermore, we also supply a full range of phone system accessories and parts, like headsets and Polycom's popular conference phones.
VOIP
The current technology of open source telephony systems, such as sipXecs, Asterisk, and a myriad of others, is approaching that of the proprietary ones, with some caveats. While these systems have a low upfront cost and wonderful flexibility, support for them may be sorely lacking, especially if the guru who purchased and lovingly programmed it initially is no longer around. That's where we come in. We can troubleshoot your VOIP system and get it working to its highest capability, as well as updating programming to your current needs.
If you are getting your small business started and you need to keep your communication costs low and predictable, an open source phone system may be right for you. We will work with you to provide a low cost solution, then provide reasonably priced contracted service and maintenance. For the small business owner, this technology also lends itself to adding a "work at home" phone over VPN (Virtual Private Networks).
Please contact us with your system issues or inquiries and we will respond promptly.
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