What Others
Have Said...
I have worked with PBXperts over the past few years and find their customer service and knowledge of product to be exceptional. Their prompt attention to our needs is very much appreciated"
Joleen Hall
Chanhassen Dental
PBXperts helped us upgrade our entire telephone, fax, data, and voicemail system. Not only did they help us resolve hardware issues and plant paging problems, but they took time to train the staff and set up the greetings and directories. Just excellent service."
Jim Bregi
Doppler Gear Company
PBXperts is always there for us when we need them. In addition to promptly fulfilling our day-to-day maintenance requests, when one of our hotels had a system failure, they were able to get us back up and running within 24 hours by locating an obscure part for an older phone system. Such a broad range of expertise is hard to come by"
Russell Sweeney
Nath Companies, Inc.
Jim provides the type of personal touch you can only get from an owner operator. His work is high quality, on time and he delivers what he promises. Combine that with his vast knowledge and you have a winning combination. We are a highly satisfied customer."
Tim Follick
Consulting Psychologists, Inc.
Service Contracts
PBXperts' service expertise is what truly sets us apart from our competitors. And for a reasonable monthly price, you will have direct access to this service, with guaranteed response in your times of need. The vast majority of our clients who have invested in a new IP Office system prefer the peace of mind that comes with a service contract. In addition to reliable response time, and scheduling priority, we are also able to offer a discount on all parts to our contracted clients.
Our service contracts are not one size fits all. We will evaluate your system, your needs, and your budget. We have found that our clients with service contracts greatly appreciate developing a long term relationship with us, as opposed to starting from scratch every time there is an issue; in the case of trying to deal with Avaya's support directly, one has to get through a couple layers of bureaucracy (by phone, of course) just to reach a technician. This non-local technician is not familiar with your system, and almost certainly won't show up any time soon to analyze it in person. When we have designed, installed and programmed it, it is like we are another department of your company, and we are incentivized to keep you completely satisfied with your system at all times, rather than hoping something breaks so we can charge you by the hour. Moreover, with IP Office and a remote login, we are able to take care of all basic administration tasks for free.
Please contact us, and we will work with you to let us focus on your telecommunications infrastructure for a monthly rate that's within your budget, and allow you to concentrate on your business.
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